Back-Up Care | Jovie of Phoenix

Backup childcare is an employer-sponsored benefit that gives employees access to vetted, professional caregivers when their regular arrangements fall through. Common triggers include school closures, sick children, holiday breaks, and unexpected schedule changes.

Jovie of Phoenix works with your HR or leadership team to set up a custom backup care program. Employees contact Jovie directly when they need coverage, and a vetted caregiver is arranged to provide in-home care so the employee can remain at work.

Jovie works to match employees with caregivers as quickly as possible, often same-day or next-day depending on local availability. Employees should contact the Jovie of Phoenix team as early as possible to maximize placement options.

Yes. All caregivers are Jovie of Phoenix W-2 employees who have passed a national background check, reference verification, and an in-person interview before any placement.

Yes. When employees have a reliable solution for unexpected childcare gaps, they are significantly less likely to miss work. The benefit also signals organizational support for working parents, which contributes to stronger retention and morale.

Yes. Program structure and pricing vary based on company size, usage expectations, and the level of coverage offered. Contact Jovie of Phoenix to discuss options.