the childcare you need to make life smoother and have more time to thrive.

Everything your family needs for complete and reliable childcare.

Have questions? Jovie is here to help. Browse through our FAQs below or reach out to us via the contact form below. We look forward to hearing from you!

FAQ's for Families

How long will it take to find a nanny for my family?

We start right away to find a nanny for your family. This process usually takes 2-6 weeks, depending on your family’s unique needs. In the meantime, we take care of your immediate childcare needs through our reliable Jovie sitters. Our Jovie sitters offer a temporary solution for the childcare you need while we find the right ongoing nanny for your family.

How long will it take to find a sitter?

We work quickly to find several sitters in your area. This process can take up to a week, depending on your family’s unique needs. Once you have met with a local Jovie team, you will be able to start scheduling sitters with the My Sitters app.

How do you vet and screen your Jovie caregivers?

Safety and trustworthiness are very important at Jovie. Our background checks are run by an accredited national provider. This screening includes an address history report covering residence, work, and school history. The screening pulls data and looks for records in county, state, and federal criminal history and sexual predator databases.

How much do your childcare services cost?

Our pricing varies depending on the needs of each family. Pricing includes a placement fee and an hourly wage rate. This rate includes the caregiver’s wage, taxes and insurance coverage. Our families also enjoy access to ongoing professional guidance from Jovie placement professionals and access to our back up care services. Once we’ve learned more about your specific needs, we can offer your family a detailed quote and price range.

How do you find Jovie caregivers?

We find our nannies and babysitters from a wide variety of trusted connections and ongoing recruiting efforts. We look for caregivers in many stages of life, from college students to retirees who love kids and offer great childcare skills. Some of our outstanding caregivers are referred to us by families who love working with us. Nannies seek us out because they want to work with an established childcare company that offers them professional development and guidance.

Are all your caregivers in college?

While many of our caregivers are in college or have completed some type of post-secondary education, we do not solely recruit from college students or college graduates. We recruit caregivers from any age and stage who love children and have the right childcare skills.

How is the nanny or babysitter paid? Do you bill us, or do I directly pay my caregiver?

Jovie directly pays your caregiver through our administrative and payroll system. We bill our families for childcare on a bi-weekly basis. Jovie takes care of the tough stuff like state and local taxes, insurance and payroll so you can focus on other things in life. To make sure you’re always in the loop, you can see your family’s detailed time logs anytime through our secure online family resource center.

What types of training do caregivers receive?

When you invite someone new into your home, you want to make sure they’re ready for anything and everything. We bring you well-trained, qualified, and simply outstanding people who are eager to help you and your family out. Our local teams train and educate each caregiver who works at Jovie. Training starts with an orientation and continues throughout the caregiver’s career at Jovie. These trainings include ongoing instruction on child safety and how to have age-appropriate fun with children.

What happens if the nanny doesn’t fit our family?

If the nanny placement doesn’t work out during the first 12 weeks, we’ll find your family a new nanny as soon as possible. Meanwhile, you’ll have access to outstanding childcare through our Jovie sitters.

FAQs for Business & Event Childcare

Where can Jovie provide care?

Jovie can provide care for events at a variety of locations – corporate campuses, hotels, picnic areas, parks, religious campuses, schools, stadiums, country clubs, sports clubs, yoga studios, and sports events. We do require space parameters for sign-in/out, different age groups of children, and other safety-based considerations.

Can you provide childcare in conference rooms?

Absolutely – Jovie can provide care almost anywhere. We come fully prepared to safely manage an on-site event for children. We also arrive and set up with toys, games, crafts, and age-appropriate activities.

How do you find staff for corporate needs?

Our proven process includes assigning program managers who work with a company from the first steps in planning. We have fully trained teams of lead and event sitters who ensure the safety and security of the children while they have a great time. Our sitters come from all walks of life and are fully vetted and screened. All our sitters must demonstrate childcare experience, provide professional references, and pass an extensive background check including city, county, state, and federal screenings.

What ages of children can you care for?

We can care for newborns to age 17 and include age-appropriate activities.

Can you provide care for special needs children?

Yes. We ask that arrangements be made in advance. Giving care to special needs children may require different staffing plans depending on the care level required.

What are your staffing ratios?

Staffing ratios vary by level of care and age of the children. Generally, more sitters are required for younger children and infants. Our ratios will be different for ages 0-3, 4-12, and 13+.

FAQs for Caregiver Candidates

How it Works

How will I get paid?

Our caregivers are W2 employed and are paid through their employer’s payroll on a consistent schedule. As such, payroll taxes are withheld through the year which ensures they are afforded protections under the law and are eligible for benefits if working full-time.

Can I bring my child to a sitting?

Caregivers are not permitted to bring additional parties to an assignment. This includes, but is not limited to, children, friends, and significant others.

Are there different types of nannies and sitters?

Yes! We have a variety of positions available based on preference and what your schedule allows.


  • Nanny: Nannies typically travel to a family’s home daily and work for one family at a time. They are generally considered to be full-time caregivers, although many families employ nannies on a part-time basis.
  • Sitter: Sitters are generally booked on an as needed basis. They often have jobs with several families and are often part-time caregivers but may work full-time as well.
  • Back-Up Care (BUC) Sitter: Like sitters, a BUC sitter is hired to watch children as needed, when parents’ regular care falls through. They often see a variety of families. This service is often offered as a benefit through parents’ place of employment.
What is the My Sitters app? Do families book me through it?

The My Sitters app is your one stop shop for everything job related. Here, families can book you. You’ll also be able to clock-in for assignments and submit your timesheets.

Job Search

Where can I submit my application? Can I apply by email?

To ensure that all applications are assessed, we encourage you to apply through our Apply page.

Is there an age limit for Jovie?

While there is no age limit for employment at Jovie (we love seeing candidates of all ages and stages!) an applicant must be at least 18 years old to apply.

What traits make me an exceptional caregiver candidate?

Applicants who are self-motivated, safety conscious, great communicators, express sound judgement, are nurturing, reliable, responsible, respectful, and committed to making a positive difference in the lives of children in their care have demonstrated success in their nanny and sitter roles at Jovie.

What are the standard responsibilities requested by families?

As a caregiver, your main responsibility will be to provide nurturing care for a family’s child or children. Depending on the children’s ages, your responsibilities may include assisting with homework, reading, playing educational games, driving to activities, preparing meals, and keeping play areas clean and organized.

I’m a teacher, do you offer weekend-only and summer nanny positions?

Yes! Both positions are offered.


How long does the screening process take?

While the length of the screening process varies from a few days to a few weeks, you play a huge role in determining the timeframe. Completing your paperwork in a timely manner and ensuring your references answer can expedite the process!

Do you also screen the families?


Onboarding and Training

Will there be an orientation?

Once hired and prior to your first assignment, each employee attends a mandatory orientation session. This is a great opportunity for you to meet the team!

Do you also screen the families?


What is training like?

Like orientation, you’ll receive up front training prior to your first assignment. This typically consists of in-person instruction and videos you can access whenever needed. Additionally, if there is something specific you’re looking for, just ask your management team! They’ll be happy to help.

What are the standard responsibilities requested by families?

As a caregiver, your main responsibility will be to provide nurturing care for a family’s child or children. Depending on the children’s ages, your responsibilities may include assisting with homework, reading, playing educational games, driving to activities, preparing meals, and keeping play areas clean and organized.

What kinds of benefits can I expect?

Benefits vary depending on the office you are employed at. These can range from performance bonuses, flexible hours, PTO, company social events.