
Specialty Care FAQs
HOW LONG WILL IT TAKE TO FIND A JOVIE SITTER FOR MY FAMILY?
We work quickly to find several sitters in your area. This process can take up to a week, depending on your family’s unique needs. Once you have met with a local Jovie team, you will be able to start scheduling sitters with the MySitters app.
WHERE DO YOU GET YOUR SITTERS? HOW DO YOU FIND THEM?
We find our sitters from a wide variety of trusted connections and ongoing recruiting efforts. We look for caregivers in many stages of life, from college students to retirees who love kids and offer great childcare skills. Some of our outstanding sitters are referred to us by families who love working with us. Sitters seek us out because they want to work with an established childcare company that offers them professional development and guidance.
ARE ALL YOUR SITTER COLLEGE EDUCATED?
While most of our sitters have completed some type of post-secondary education, we do not solely recruit from college students or college graduates. We recruit caregivers from any age and stage who love kids and have the right childcare skills.
WHAT DOES A JOVIE SITTER COST?
Our pricing varies depending on the needs of each family. Pricing includes a placement fee and an hourly wage rate. This rate includes the sitter's wage, taxes and insurance coverage. Our families enjoy access to ongoing professional guidance from Jovie placement professionals and access to our back up care services. Once we’ve learned more about your specific needs, we can offer your family a detailed quote and price range.
HOW IS THE SITTER PAID? DO YOU BILL US OR DO I DIRECTLY PAY THE SITTER?
Jovie directly pays your sitter through our administrative and payroll system. We pay sitters at an hourly rate and bill our families on a bi-weekly basis. We take care of all of the tough stuff like state and local taxes, insurance and payroll so you can focus on other things in life. To make sure you’re always in the loop, you can see your family’s detailed time logs anytime through our secure online family resource center.
HOW DO YOU SCREEN JOVIE SITTERS?
Safety and trustworthiness are very important at Jovie. Our background checks are run by an accredited national provider. This screening includes an address history report covering residence, work and school history. The screening pulls data and looks for records in county, state, and federal criminal history and sexual predator databases.
WHAT TYPES OF TRAINING DO YOUR SITTERS RECEIVE?
When you invite someone new into your home, you want to make sure they’re ready for anything and everything. So we bring you well-trained, qualified and simply outstanding people who are eager to help you and your family out. Our local teams train and educate each sitter who works at Jovie. Training starts with an orientation and continues throughout the caregiver's career at Jovie. These trainings include ongoing instruction on child safety and how to have age-appropriate fun with children.
I'M EXCITED TO FIND A SITTER FOR MY FAMILY. WHAT ARE THE NEXT STEPS?
We can't wait to meet you! Please submit a Get Started form on our website and well be in touch soon.
